Direct Booking Procedures - Cruise and Vacation Package Reservations
These procedures do not apply to Group Bookings.
Group Bookings must be processed by our Reservation Centers Group Department.
For Group Bookings please call 1-800-715-4440.
Group Processing Fees:
For Group Bookings a $19.95 per booking processing fee will be assessed anytime GTI processes and/or delivers information to separate addresses. When all information is being processed and delivered to one Group Leader at one address for them to distribute a $60.00 processing fee will be assessed.
*Note:
The $19.95 call center fee does not apply to group bookings.
If you book an individual Cruise or a Vacation Package directly with a supplier, there are some very important procedures to follow to ensure that your travel reservation is processed properly and you receive your commission. GTI’s Direct Booking Department receives notification from our Independent Travel Agents who have confirmed travel arrangements directly with a supplier, either by phone, email, or receipt of a Commission Tracking Form.
Vendor Website Access Request Form - Click Here To Download Form
Confirm your reservation under Global Travel International
When booking travel directly with a supplier, please provide the supplier with the following information:
• Name of the Agency: Global Travel International, Inc.
• Agency Booking Code (CLIA/ARC#): This is the 8-digit number found on your GTI Agent ID card, beginning with a “106”.
• Phone Number: 407-660-7800
• Agency Address (if required): 1060 Maitland Center Commons, Suite 305 Maitland, Florida 32751
Please ask the supplier to fax a confirmation of your booking to GTI to the attention of “Direct Bookings”.
If you have already confirmed your reservation with the supplier and have not provided any of the information above, you must contact the supplier and provide them with the required information. Then, please request that the supplier release the reservation to Global Travel International so our in-house sales staff can service the booking and your commission can be properly processed.
In some cases, the supplier may require that a request to release a booking be in writing and faxed to them. Some suppliers will not release a booking to a travel agency if it is already paid in full. So it’s best to provide the supplier with the correct information when you initially confirm the reservation.
Please keep Global Travel International informed
GTI receives fax confirmations, travel documents, and even commission checks from suppliers on a daily basis. Frequently, these items are received for reservations we are not aware of.
Often the information received does not provide enough information to identify the Independent Travel Agent that the reservation belongs to. This makes it difficult to service the reservation (answering questions, mailing documents) and impossible to process commission for the reservation.
The inability to identify the GTI Agent also makes it difficult to verify the pricing, payments, and commissions to ensure you or your clients are receiving GTI’s negotiated prices.
When making a reservation directly with a supplier, contact GTI’s Direct Booking Department by email at directbookings@gticorporate.com and provide all of the following details:
• Confirmation Number
• Type of Travel
• Travel Supplier
• Dates of Travel
• Names of the Passengers Traveling
• Your GTI PIN
Service on Your Reservation
Once your reservation has been verified and confirmed in GTI’s system, you may contact our Travel Service Department with questions by calling 1-800-715-4440 Monday - Friday from 9am - 6pm Eastern time.
These procedures do not apply to Group Bookings.
Group Bookings must be processed by our Reservation Centers Group Department.
For Group Bookings please call 1-800-715-4440.
Group Processing Fees:
For Group Bookings a $19.95 per booking processing fee will be assessed anytime GTI processes and/or delivers information to separate addresses. When all information is being processed and delivered to one Group Leader at one address for them to distribute a $60.00 processing fee will be assessed.
*Note:
The $19.95 call center fee does not apply to group bookings.
If you book an individual Cruise or a Vacation Package directly with a supplier, there are some very important procedures to follow to ensure that your travel reservation is processed properly and you receive your commission. GTI’s Direct Booking Department receives notification from our Independent Travel Agents who have confirmed travel arrangements directly with a supplier, either by phone, email, or receipt of a Commission Tracking Form.
Vendor Website Access Request Form - Click Here To Download Form
Confirm your reservation under Global Travel International
When booking travel directly with a supplier, please provide the supplier with the following information:
• Name of the Agency: Global Travel International, Inc.
• Agency Booking Code (CLIA/ARC#): This is the 8-digit number found on your GTI Agent ID card, beginning with a “106”.
• Phone Number: 407-660-7800
• Agency Address (if required): 1060 Maitland Center Commons, Suite 305 Maitland, Florida 32751
Please ask the supplier to fax a confirmation of your booking to GTI to the attention of “Direct Bookings”.
If you have already confirmed your reservation with the supplier and have not provided any of the information above, you must contact the supplier and provide them with the required information. Then, please request that the supplier release the reservation to Global Travel International so our in-house sales staff can service the booking and your commission can be properly processed.
In some cases, the supplier may require that a request to release a booking be in writing and faxed to them. Some suppliers will not release a booking to a travel agency if it is already paid in full. So it’s best to provide the supplier with the correct information when you initially confirm the reservation.
Please keep Global Travel International informed
GTI receives fax confirmations, travel documents, and even commission checks from suppliers on a daily basis. Frequently, these items are received for reservations we are not aware of.
Often the information received does not provide enough information to identify the Independent Travel Agent that the reservation belongs to. This makes it difficult to service the reservation (answering questions, mailing documents) and impossible to process commission for the reservation.
The inability to identify the GTI Agent also makes it difficult to verify the pricing, payments, and commissions to ensure you or your clients are receiving GTI’s negotiated prices.
When making a reservation directly with a supplier, contact GTI’s Direct Booking Department by email at directbookings@gticorporate.com and provide all of the following details:
• Confirmation Number
• Type of Travel
• Travel Supplier
• Dates of Travel
• Names of the Passengers Traveling
• Your GTI PIN
Service on Your Reservation
Once your reservation has been verified and confirmed in GTI’s system, you may contact our Travel Service Department with questions by calling 1-800-715-4440 Monday - Friday from 9am - 6pm Eastern time.
No comments:
Post a Comment